A: This error generally occurs when Microsoft office 32-bit is installed on a Windows 64-bit operating system machine.  In order for the ODBC database link to work in the 64-bit version of  ioGAS then the 64-bit ODBC drivers need to be installed. This will happen automatically if a 64-bit version of Microsoft Office is installed.  Alternatively, install the 32-bit version of ioGAS (on the 64-bit machine) and the ODBC connection can run with the 32-bit Microsoft Office ODBC drivers.