Why can’t I access new diagrams in ioGAS 4.5?

A: This is a problem that we have identified in ioGAS 4.5. This problem appears when your firewall settings are blocking ioGAS access to the new diagrams. When loading up ioGAS 4.5 for the first time, clicking Yes on the ioGAS 64-dialogue message which says “Diagram/Calculation/Spiderplot Updates” will require you to restart ioGAS to see the changes taking effect.

If you cannot see the splash screen for the diagram/calculation/spiderplot updates, please contact us for more information.

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