Product support anywhere, any time

At IMDEX, we’re committed to offering the highest level of support to our customers, which is why we’re excited to launch our new Customer Care Portal, so you can receive support on our products and solutions, wherever you are in the world. Register now to unlock the features below:

The IMDEX Customer Care Portal forms part of our initiative to provide optimal support to our customers and allows us to resolve requests quickly, as well as collect feedback to improve our product and service offering.

The portal is multi-lingual and will be available from 18 July at, as well as the IMDEX company website, and AMC and REFLEX brand websites.

Register now

If you are having trouble registering, we have put together a step-by-step video on how to do so here.

In addition to the portal, you will continue to have access to telephone and email support via your local representative or office.

In the meantime, we're busy developing the next phase of our initiative to support our clients. We look forward to launching the IMDEX Academy online training portal in the coming year. Stay tuned about the latest at IMDEX, by subscribing to us.

We look forward to supporting you,

The IMDEX Customer Care Team